Fraud and security

The threat from internet fraudsters is continually evolving. The best way to tackle these threats is to ensure you are always aware of them and how they work.

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Phone calls, emails, letters and text messages from fraudsters can seem legitimate and convincing, so it’s important to be very careful and always keep an eye out for anything suspicious.

If you think you’ve fallen victim to a scam, if someone has taken money from your account or if you’ve accidently given your details to a fraudster, please report it immediately to Action Fraud by calling 0300 123 2040 or online. Please also inform us as soon as possible:

- You can email us at
- Give us a call or visit a branch; please visit the contact us page for our up to date contact details

The following pages will help you understand the common threats that you face from fraudsters and what you can do to stay safe.

Virues and Trojans (malware)

Identity theft

Social networking risks




Online shopping scams

Debit & credit card fraud

Money mules

Find out more