Learn more about the threat from viruses and trojans
Lost or stolen cards
If your Al Rayan Bank debit card has been lost or stolen, you must contact us as soon as possible.
Lost or stolen cards
If your Al Rayan Bank debit card has been lost or stolen, you must contact us as soon as possible.
Call us on 0800 4086 407
- Monday to Friday from 9.00am to 5.00pm
If you are calling from outside the UK, please call 0044 129 889 0137
Please note the time difference when you are calling from abroad.
If you are calling out of hours, please call 0344 879 3177
Check your account for any transactions you do not recognise, and call us immediately if you are concerned your account may have been used fraudulently.
Your replacement card and PIN will be sent separately to the address we have on file for you within 6-7 working days.
While you wait for your new card, you can withdraw cash from one of our branches with a valid form of photo ID, or transfer money to another account using Digital Banking or Telephone Banking.
Freezing or cancelling your debit card will not affect any recurring payments you have set using your account number.
Fraud and security
Whether you've been the victim of fraud, or you're looking to learn more about avoiding it, we are committed to keeping you and your accounts as safe as possible.
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Viruses and trojans -
Identity theftIdentity theft is a risk that we all face.
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Social network risksSocial media is creating new opportunities for fraudsters.
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Phishing, vishing and smishingLearn about the risks.
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Online shopping scamsAs online shopping increases, so do fraudsters' attempts to scam.
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Debit and credit card fraudFraudsters use different techniques to steal your card details.
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What is a money mule?Find out more about how criminals use 'money mules' and protect yourself from becoming a victim.
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Authorised push payment fraudAPP fraud is a crime which affects businesses and individuals