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Phishing, vishing and smishing

The threat from internet fraudsters is continually evolving. The best way to tackle these threats is to ensure you are always aware of them and how they work.

Phishing, vishing and smishing

  • 'Phishing' is is a type of financial fraud where criminals defraud, dupe or mislead people by email. Phishing emails have risen in number and have become more sophisticated.
  • 'Vishing' is over the phone phishing where scammers will try to persuade people to share information by posing as bank staff or other financial service employees.
  • 'Smishing' is SMS phishing where text messages are sent trying to encourage people to pay money out or click on suspicious links. Sometimes attackers try to get victims on the phone by sending a text message asking them to call a number, in order to persuade them further.

Find out more about phishing, vishing and smishing

Fraud and security

Whether you've been the victim of fraud, or you're looking to learn more about avoiding it, we are committed to keeping you and your accounts as safe as possible.

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