Dormant Account Reclaim
This page explains what happens when an account becomes dormant and how you can reclaim your money if it has been transferred to the Dormant Assets Scheme.
Why has my money been transferred?
If there has been no customer-initiated activity on your account for 15 years or more, your account may be classified as dormant.
Under UK legislation, banks may transfer money from dormant accounts to the Dormant Assets Scheme. This scheme helps direct otherwise unused funds towards social and environmental initiatives across the UK.
Key information
- Your money always remains yours
- Your funds will continue to be managed in line with Sharia principles
- You can reclaim your full balance at any time
- AlRayan Bank continues to manage and process all reclaims directly
How to claim your balance
To claim your balance, download a copy of the claim form, which you must complete in full and return to us along with the following documents:
- Proof of identity - A clear copy or photo of your passport or driving licence (provisional or full)
- For passports: please include both the photo page and the page above.
- For driving licenses: please include both the front and back.
- Proof of address - A copy or photo of a recent utility bill, Council tax or bank statement dated within the last 3 months.
- Important: Mobile phone and internet bills are not accepted.
Please note that it may take up to 10 working days from the date we receive your form to process it. The Bank also reserves the right to request additional information if necessary.
Frequently Asked Questions
We’ve answered the most common questions about the Dormant Assets Scheme and how customers can reclaim their funds.