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Making a complaint

We value all our customers and always strive to provide a quality service. However, if you feel that we have not met your expected level of service, we want to hear from you. 

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Complaints procedure

This form is for feedback purposes only. Please do not use this form for banking enquiries. For security purposes DO NOT send your account details through. 

Please note that all fields marked with a “*” need to be completed.

What is your complaint about?
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Banking you can believe in

Al Rayan Bank is the UK's largest Islamic bank.  We’ve been pioneering ethical banking since 2004.

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