Update your contact details

You have received an email or letter asking you to update your email address, mobile phone number, or both.

How to Provide Your Information

It's easy to update your contact information online, and it should take no longer than five minutes.

  1. Choose the Correct Link:

    Three red links are shown below, choose the correct one for you. If you're unsure which link to choose, please refer to your letter or email.

    • Missing Mobile Phone Number
    • Missing Both Email and Mobile Phone Number
    • Missing Email

  2. Enter Your Details:

    • First Name: XXX
    • Last Name: XXXX
    • Unique Code: XXXX

    Enter these details exactly as shown in your letter or email.

    Update your missing mobile phone number

    Update your missing email address and mobile phone number

Why this Information is Important

Keeping your contact information up-to-date is crucial for:

  • Communication: Ensuring you receive account updates, transaction alerts, and important notices.
  • Security: Enabling security measures like multi-factor authentication (MFA) to protect your account.
  • Regulatory Compliance: Helping us prevent fraud and money laundering.
  • Customer Service: Allowing us to quickly resolve issues or provide assistance.