Anna Pickering, Senior Product Manager
My responsibilities include delivering strategic projects; ensuring compliance with regulation and product policies through Consumer Duty product assessments and reviews; managing pricing for the liabilities range in line with funding requirements; and maintaining key aggregator relationships.
I also gather and analyse customer feedback and market trends, and I manage both the Product Pricing and Development Group and the Digital Banking Steering Group.
It's all a far cry from joining the Bank on a temporary contract in 2020. I had only intended the Bank to be a ‘stop-gap’ job while I looked for something else, but within the year I found my home in Product Management and haven’t looked back since.
I’m so proud of the work I’ve done to help align the Bank with its strategy and support its journey to becoming the profitable, focused organisation it is today. A particular highlight was onboarding and managing the Bank’s four aggregator platform partners, which played a key role in growing our liabilities book. I’m also thrilled to have launched the Bank’s first charity partnership with Educate A Child International, along with our staff volunteering scheme. Community and charity work are passions of mine outside of the office, so it’s been incredibly rewarding to bring that into my role at the Bank.
The Bank has, and continues to, give me so many opportunities to grow and challenge myself in my career. It helps that I have found a role that I really enjoy and that allows me to utilise my strengths. And of course, I can’t forget the people. I love working with my team, and I truly believe it’s the people who make or break a job.
I think the Bank’s success can be attributed to a clear strategy, strong leadership and a dedicated team who share the same vision and values. In just the five short years I’ve been here, I have seen the strategy, culture and values all change for the better. One of the most noticeable changes is how much more diverse and inclusive the Bank has become, with a wider range of perspectives and backgrounds enriching our workplace.
Our Bank is continually moving forward and I’m excited to find out what happens next. In particular, I’m interested in how we expand into new markets —an area the team is already starting to explore. I’m also keen to see how new technology and partnerships can help us continue to develop and enhance the liabilities proposition.
