Digital Banking Update
We have recently updated our Digital Banking app to improve your experience and provide some important new features.
Digital Banking app
We have recently updated our Digital Banking app to improve your experience and provide some important new features. Here are some highlights of the recent improvements.
- ‘Stop and think’ messages to reduce your risk of fraud when you make an external payment or set up a new payee.
- Push notifications so that you can verify your online Al Rayan Bank debit card transactions easily through the Digital Banking app.
Please note: If an Android user modifies their developer settings, the advanced security of the app may stop it opening, this ensures customers’ accounts are kept safe. If you think this applies to you, please turn off developer settings and reinstall. If you're unsure of what to do, please call us on 0800 408 6407
Always use the latest version
If you have not done so already, you will need to update to the new app the next time you log on; this is because the previous versions have been retired. You will be prompted to update when you next access the app.
It's really important that you always use the latest version of the Digital Banking app, and that your device is running the latest version of its operating system. This helps to ensure that your Digital Banking app works smoothly and that you benefit from the features within it.
If you do not have automatic updates set on your apps, you can manually upgrade to the latest version by visiting the App Store (iPhone) or Google Play (Android). To find out how to check whether your device is running the latest version of its operating system, visit either the Apple or Google support websites.
If you access Digital Banking through our Hard Token or Authenticator app, please ignore this message.
Register with your account information
Find out more about how to register for Digital Banking, using your Al Rayan Bank account information, referred to 'User detail identification'.
Register using your face
You can also register for Digital Banking, using your mobile phone's camera to scan your identificantion details and record an image of your face.