What is vishing?

Vishing is when criminals attempt to obtain sensitive and personal information, such as user names, passwords and card reader codes over the telephone.

Fraudsters use many techniques to obtain password and security credentials. Often a fraudster will call the victim and pretend to be the bank or a police official and ask for bank account details, card details, three-digit security numbers, PINs, online banking username and passwords or telephone banking security passwords.

  • Never give out any online passcodes/PINs or card details to anyone who phones you. If we phone you, we will never ask for this information.
  • If you receive a call about your bank account a transaction or an application and have any doubts about the person’s true identity, hang up and call us on a known Al Rayan Bank telephone number. 

You can contact us on:

  • 0800 408 6407

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